Satisfaction Guarantee from fans-ceilingfans.com

Return Policy

30 Day “No Hassle” Return Policy
You may return any item for any reason within 30 days of receipt of shipment. All items must be unused and in their original packaging and must include all manuals, cords, warranty cards, etc. Items that have been used, installed, drilled, bent, scratched, or otherwise damaged are no longer in saleable condition and are not eligible for return. When we receive the item your credit card will be refunded the original purchase price less the cost of original shipping and the customer pays shipping for the return item. fans-ceilingfans.com will not charge restocking fees.

30-Day Return Process

To return an item, you must email for instructions on the return. You will receive a Return Merchandise Authorization (RMA) with instructions as needed.